Do's and Don't s for ATM

Do’s

Insert ATM Card into the card slot of ATM Machine with Visa Logo positioned upwards to the thumb.

Collect cash immediately from the cash slot when cash is presented.

Remember to take the card from the slot when the card is ejected out.

Deposit cash in the ATM using envelopes received from the ATM and deposit the envelope with cash inside in the slot provided for..

Read instructions given on the envelope before using it.

It is advisable to change PIN at the first instance itself for enhanced security.

Sign on the Card immediately on the receipt to avoid misuse of unsigned cards.

Contact Branch Manager or ATM support or Call Centre if any assistance is required.

Report immediately to Call Centre or ATM support or Branch if card is lost.

Don’ts

Do not keep PIN and Card together.

Do not reveal your PIN to anyone else.

Do not write your PIN on the backside of the card.

Do not reveal your PIN through SMS / Email etc.

Do not use ATM card for Internet transaction.

Do not dispose statements, charge slips and bank mails without destroying.

Do not put more than 40 currency notes in a single deposit envelope for cash deposits in ATM.

Do not insert pins, clips, coins etc in the envelope.

Do not allow the card to be taken out of your sight in a merchant location.

Do not allow yourself to be distracted in any way while using the ATM.

Do not litter the Cabin.

Do not wear Helmet when you are entering in to the ATM cabin.

Cautions

Avoid taking ‘Help’ extended for carrying out ATM operations.

Be cautious on anything strange and suspicious about ATM machine or the premises like signs of tampering or attachment or additional fixtures etc.

Verify the statement of accounts periodically.

Exercise caution on unsolicited calls / e-mails relating to the ATM card.

For assistance, contact ATM Monitoring Cell of the Host Bank